NEW FORUM: Post your problems/issues here

Joe Pecore · Postby **Joe Pecore** » March 26th, 2013, 8:00 pm

Doug Thornton wrote:Also, how do I edit a post? Thank you.

You should see the buttons [Edit] [x] [!] [Quote] up by the title of your post.

erdnasephile · Postby **erdnasephile** » March 26th, 2013, 8:05 pm

Doug Thornton wrote:I clicked "Today's Active Topics" and was admonished "Sorry but you are not permitted to use the search system." I am using Firefox. I CAN see and access the "Recent Posts" on the right.

Same thing happens to me:

As of today, after logging in, I can no longer see "Today's Active Topics" list.

I get an error message saying I'm not allowed to use the search system. (just like Doug)

Weirdly, if I log out, I can now view "Today's Active Topics"

In addition, I also can no longer post a message with an attachment.

Win 7
IE 10

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NOTE: The Edit button is back for me as of 1913.

Richard Kaufman · Postby **Richard Kaufman** » March 26th, 2013, 8:08 pm

I just checked using IE. I can see Active Topics, and Search functions for me as well. However, while I see the orange shapes where the buttons are, none of them have any text identifying what they do.

John LeBlanc · Postby **John LeBlanc** » March 26th, 2013, 8:09 pm

Among the other strange things that started around 2:00 p.m. Central today, the Edit button is missing, links to member profiles no longer work, if you do find a link to a profile the message returned is, "You are not authorised to view the member list or profiles."

Bill McFadden · Postby **Bill McFadden** » March 26th, 2013, 8:11 pm

Same issues as the gentlemen preceding this post. What to do?

Doug Thornton · Postby **Doug Thornton** » March 26th, 2013, 8:34 pm

OK, like erdnasephile, when I log out, I can see the Active Topics page. Curious. Also, in case you haven't looked there recently, on Richard's thread titled "I am loved by a Woman Trolling the Magic Cafe", I wrote the name of a magician who used to post here and was banned and it came up "[censored]". <--- (And that is a quote of what came up...instead of Mark and then his last name Lewis, it appeared as [censored].)
Also the "Edit" option does not appear on my posts...

Chris Aguilar · Postby **Chris Aguilar** » March 26th, 2013, 8:38 pm

I can only access search if I log out.

This points to something being wrong with search permissions, probably on the "registered users"group from the Admin control panel.

Richard Kaufman · Postby **Richard Kaufman** » March 26th, 2013, 10:15 pm

The Big Tech Cheese has made some corrections and I'd like to know if you're still having the problems that started this afternoon. Please let me know!

John LeBlanc · Postby **John LeBlanc** » March 26th, 2013, 10:43 pm

It's HEALED!!!

Richard Kaufman · Postby **Richard Kaufman** » March 26th, 2013, 10:46 pm

Amen.

John LeBlanc · Postby **John LeBlanc** » March 26th, 2013, 10:49 pm

...unless I should be able to edit my post.

Richard Kaufman · Postby **Richard Kaufman** » March 26th, 2013, 11:33 pm

You'd be able to do that in Firefox and Chrome, but not IE. Sorry.

Bill McFadden · Postby **Bill McFadden** » March 27th, 2013, 11:15 am

All better now. Thank you.

Richard Kaufman · Postby **Richard Kaufman** » March 27th, 2013, 11:20 am

We aim to please.
Your aim helps, too.

John LeBlanc · Postby **John LeBlanc** » March 27th, 2013, 11:24 am

Yes, much better. Except I still can't edit my post -- either in Safari or Firefox. I have the Delete and Report icons, but not edit.

Added: I can edit the post (as I am doing now) by modifying the URL -- but the icon is missing.

Richard Kaufman · Postby **Richard Kaufman** » March 27th, 2013, 11:28 am

That's odd because I've been using Firefox with no problem. Are you on a Mac? Maybe it's a problem for Firefox on a Mac.

John LeBlanc · Postby **John LeBlanc** » March 27th, 2013, 11:41 am

Safari on iPad 3, Firefox on Windows.

I suspect it works for you because you're in the Administrators group, I am in the Registered Users group. (On the boards I run, I set up a separate login that mirrors regular user accounts so I can see what a regular user sees permission wise. Just a suggestion.)

Steve Hook · Postby **Steve Hook** » March 27th, 2013, 1:07 pm

When doing a Search, I get this reply, even though I see the truncated reply:

"No posts exist inside this topic for the selected time frame."

Is this due to a Preference setting?

Richard Kaufman · Postby **Richard Kaufman** » March 27th, 2013, 1:49 pm

Steve, have you chosen a Forum or area from the menu? If you don't choose where to search, it won't show any results.

Chris Aguilar · Postby **Chris Aguilar** » March 27th, 2013, 1:54 pm

Richard Kaufman wrote:Steve, have you chosen a Forum or area from the menu? If you don't choose where to search, it won't show any results.

Not so. If one goes to search and only puts in a search term, the default is to do a board wise search.

While one can drill down and search only various sub forums, it's not like the olde system that forced one to do so.

I just tested it with two search terms ("ortiz" and "magic") and got the expected results (i.e. searched the whole forums going back to the beginning by default).

Leonard Hevia · Postby **Leonard Hevia** » March 27th, 2013, 7:29 pm

Is the post counter broken?

My last 6 or 7 posts say 754--but that can't be.

erdnasephile · Postby **erdnasephile** » March 27th, 2013, 11:05 pm

John LeBlanc wrote:...unless I should be able to edit my post.

I can edit my posts in Win7/IE 10.

Things are working very nicely now. Thanks, Webmaster Brad!

Brad Henderson · Postby **Brad Henderson** » March 28th, 2013, 12:19 am

When attention to mobile access begins:

1) the forum takes FOREVER to load.
2) when you look at today's active topics it lists the topic and the person who started the topic, but not who made the most recent post. So you check it out and see you waited 90 seconds to see content already viewed.

Just wanted to share that while on a real computer.

B

Richard Kaufman · Postby **Richard Kaufman** » March 28th, 2013, 12:41 am

We know there are problems with mobile access. I never realized that so many people post on the Forum using their phones.
We're working on it.

Chris Aguilar · Postby **Chris Aguilar** » March 28th, 2013, 4:14 pm

Richard Kaufman wrote:We know there are problems with mobile access. I never realized that so many people post on the Forum using their phones.

Neither did I, but I notice at any given time more than half my forums users seem to be logging in from a mobile device.

It's why I added the free (for the forums owner) "tapatalk" capability. It's one of the few add-ons that is really easy to install (basically one uploads a single file directory to their forums files) and doesn't screw things up.

And another equally easy/free (for users and forums owners) solution is to simply offer an additional style (user selectable) that's optimized for mobile. I've tested and used this one and it works great on mobile devices. Adding a style consists generally of just upload one file directory to one's phpBB installation and then activating it.

John LeBlanc · Postby **John LeBlanc** » March 28th, 2013, 4:45 pm

I second the Tapatalk suggestion. The forums I run have Tapatalk enabled. The site logs show a huge number of people using it during the day. Simple and free.

Chris Aguilar · Postby **Chris Aguilar** » March 28th, 2013, 5:28 pm

John LeBlanc wrote:I second the Tapatalk suggestion. The forums I run have Tapatalk enabled. The site logs show a huge number of people using it during the day. Simple and free.

Well not free for the end user. They do have to pony up a few bucks for the app. Well worth it though.

And the additional mobile style could also be added for those who don't want to spend the few bucks.

Either way (or both ways) is much better than trying to come up with a style that looks good at all sizes (even down to tiny iphone screens)

mrgoat · Postby **mrgoat** » March 28th, 2013, 8:49 pm

Be nice if it just *worked* at all on an iphone. I don't like mobile versions of sites, and just want the main version served up.

John LeBlanc · Postby **John LeBlanc** » March 28th, 2013, 9:25 pm

"Well not free for the end user. They do have to pony up a few bucks for the app."

Ah, yes, it's all coming back to me now. CRS is not exactly in remission.

pixsmith · Postby **pixsmith** » March 29th, 2013, 10:08 am

I am viewing the forum on Opera Mini, and it formats nicely and loads quickly.

Opera Mini (and the desktop browser for that matter) is free, comes with a lot of nifty features, and Opera has been a favorite of mine since the desktop version 3 way back in Win 3 days.

Might be worth a look, I have a speed dial setting for recent topics and that's working correctly now as well.

John McDonald · Postby **John McDonald** » March 29th, 2013, 11:03 am

Would be great if Tapatalk was possible

Chris Aguilar · Postby **Chris Aguilar** » March 29th, 2013, 1:42 pm

John McDonald wrote:Would be great if Tapatalk was possible

It's possible. This forums software (phpBB) is supported.

Tom Gilbert · Postby **Tom Gilbert** » March 29th, 2013, 2:32 pm

Regarding private messages. I did receive an email stating I had a message but nothing on the forum page gave any notice. Is that the new norm?

Richard Kaufman · Postby **Richard Kaufman** » March 29th, 2013, 3:13 pm

Tom, I think that is a setting you can make yourself. Not sure. When I get PMs, I receive an email, but no notice upon coming to the forum.

Chris Aguilar · Postby **Chris Aguilar** » March 29th, 2013, 3:44 pm

Richard Kaufman wrote:Tom, I think that is a setting you can make yourself. Not sure. When I get PMs, I receive an email, but no notice upon coming to the forum.

That's correct.

My Account -> Board preferences

Notify me on new private messages:
Yes No

Pop up window on new private message:
Yes No

The first option notifies you by e-mail.

If you select the second option, you'll get a popup notification, but only if you have set your browser to either allow all popups or popups just for this site.

Bill Mullins · Postby **Bill Mullins** » March 29th, 2013, 4:17 pm

Before the change, the email that notified me of a PM included the text of the PM. Can that be restored?

Chris Aguilar · Postby **Chris Aguilar** » March 29th, 2013, 4:19 pm

Bill Mullins wrote:Before the change, the email that notified me of a PM included the text of the PM. Can that be restored?

The new system doesn't work that way. Not without programming modifications that can make future upgrades more difficult.

Tom Gilbert · Postby **Tom Gilbert** » March 29th, 2013, 8:34 pm

Thanks, right after I posted, I changed a setting in IE to allow pop-ups from the forum and it's working correctly now. Thanks.

MManchester · Postby **MManchester** » March 29th, 2013, 9:42 pm

I visit the forum and read a post. To reply, I have to log in. But when I do log in I get bounced back to the main page and I have to navigate to the post that I had been reading. Is it possible to set up the forum so that the log in keeps visitors on the page they were already reading?

Richard Kaufman · Postby **Richard Kaufman** » March 29th, 2013, 10:05 pm

I would suggest that you log in and check the box to keep yourself logged in. That would eliminate your problem.