Online interface is buggy
Posted: August 4th, 2015, 5:09 pm
I recently re-subscribed and what got me to do it was the online digital access to all issues of Genii past and present.
(although I am planning to adjust my subscription by paying the higher rate to also start receiving the physical magazine again ... the digital archives are great for accessing old issues I don't have , but I find that I really prefer holding a magazine in my hands and paging through it . I wouldn't want the digital archive to go away , but I prefer my paper copies.)
BUT, the online interface has been frustrating, especially the Search engine. I have turned off Ad-Blocker and tried accessing the site with three different browsers: Firefox, Chrome , and Safari (I'm on a Macbook Pro, Mac OS 10.9) and with all browsers I am constantly getting knocked off after doing a search and then attempting to do a new search (a pop-up window appears to tell me "you must log-in first" ... but I AM logged-in already ... so then I have to log-out and log-in again for the search engine to "see" me again as logged-in) .
Other buggy behavior I've encountered is when I print a page the area to be printed (the marquee area, within the dotted lines) is always cropped-in to a smaller area than the full page , so I have to manually adjust it by dragging the corners to expand the marquee area to the full page ). So , after adjusting the marquee to include the full page area I print the Left Side , but when I go to print the Right Side of the page the marquee area has defaulted back to the smaller, cropped area, so I have to manually adjust it again before printing the Right side. Tedious. I'd prefer a standard printer interface that offers the option to Print All pages or to specify a range of Pages to print (say, from page 10 - through - Page 17 ) .
After closing the print window I can no longer navigate from page to page by clicking on the back or forward arrows at the left and right edge of the pages . The interface freezes and will not advance to the next page ... the only solution I've found is to log-out , clear my browser cache, then log-in again , go back to load the issue I was reading before, and only then can I continue navigating through the pages. If I try to use the click-and-drag turn the page function (from upper right corner) it gets stuck with the page half-turned and at that point I can't navigate . I have to log-out , clear my cache, log-in again, then return to the issue I was trying to read.
It's not this way 100% of the time ... sometimes the interface functions as expected , but this buggy behavior manifests way too often.
(although I am planning to adjust my subscription by paying the higher rate to also start receiving the physical magazine again ... the digital archives are great for accessing old issues I don't have , but I find that I really prefer holding a magazine in my hands and paging through it . I wouldn't want the digital archive to go away , but I prefer my paper copies.)
BUT, the online interface has been frustrating, especially the Search engine. I have turned off Ad-Blocker and tried accessing the site with three different browsers: Firefox, Chrome , and Safari (I'm on a Macbook Pro, Mac OS 10.9) and with all browsers I am constantly getting knocked off after doing a search and then attempting to do a new search (a pop-up window appears to tell me "you must log-in first" ... but I AM logged-in already ... so then I have to log-out and log-in again for the search engine to "see" me again as logged-in) .
Other buggy behavior I've encountered is when I print a page the area to be printed (the marquee area, within the dotted lines) is always cropped-in to a smaller area than the full page , so I have to manually adjust it by dragging the corners to expand the marquee area to the full page ). So , after adjusting the marquee to include the full page area I print the Left Side , but when I go to print the Right Side of the page the marquee area has defaulted back to the smaller, cropped area, so I have to manually adjust it again before printing the Right side. Tedious. I'd prefer a standard printer interface that offers the option to Print All pages or to specify a range of Pages to print (say, from page 10 - through - Page 17 ) .
After closing the print window I can no longer navigate from page to page by clicking on the back or forward arrows at the left and right edge of the pages . The interface freezes and will not advance to the next page ... the only solution I've found is to log-out , clear my browser cache, then log-in again , go back to load the issue I was reading before, and only then can I continue navigating through the pages. If I try to use the click-and-drag turn the page function (from upper right corner) it gets stuck with the page half-turned and at that point I can't navigate . I have to log-out , clear my cache, log-in again, then return to the issue I was trying to read.
It's not this way 100% of the time ... sometimes the interface functions as expected , but this buggy behavior manifests way too often.