Can't access on ipad

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Tom Moore
Posts: 475
Joined: February 7th, 2012, 6:45 pm
Location: Europe

Can't access on ipad

Postby Tom Moore » January 21st, 2014, 7:27 pm

The latest iGenii update has forgotten my username and password. I'm not sure what the correct ones are but every likely combination i enter i get "authentication failed" message.

"Ingenious" - Ben Brantley: New York Times


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Richard Kaufman
Posts: 25230
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC

Re: Can't access on ipad

Postby Richard Kaufman » January 21st, 2014, 9:05 pm

Tom, when the app gets updated it requires you to log in again.
I'll bet dollars to donughts (what's the English equivalent?) that you didn't write down your user name and password when you first created them.

I suggest you contact Margret at the office, but it will have to wait until Thursday as we are having a snowstorm here.
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