Some Problems Across Our Websites

Discuss the latest news and rumors in the magic world.
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Richard Kaufman
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Some Problems Across Our Websites

Postby Richard Kaufman » August 25th, 2016, 1:06 pm

Folks, we are having multiple problems across our websites including problems logging in to the system both on the browser and apps to view the magazine, as well as problems changing passwords, and finally problems ordering books.

This type of stuff happens when everything is interconnected and different companies or individuals are doing different types of updates and building a new site (in this case, the new convention website).

So do me a favor and try to log into the system to view the magazine on your browser, and also on your tablet or phone. Please post in this thread if you are successful or not, what type of equipment or browser you're using, etc.

Everyone here is aware of the problems and we are working to fix them. Thanks for your patience.
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Ted M
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Re: Some Problems Across Our Websites

Postby Ted M » August 25th, 2016, 1:21 pm

I can login and read the magazine: Windows / Firefox 48.0.1.

I can also login and read the magazine on my Chromebook.

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Doug Thornton
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Re: Some Problems Across Our Websites

Postby Doug Thornton » August 25th, 2016, 2:12 pm

Working - Dell Inspiron laptop - Chrome.
Smiles all around
https://www.facebook.com/groups/SAM161CALENDAR/
SAM 161 - The David Copperfield Assembly
https://www.sam161.com/

Jack Shalom
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Re: Some Problems Across Our Websites

Postby Jack Shalom » August 25th, 2016, 2:15 pm

Log in and current magazines good.

Search seems okay.

Clicking on an archive year does nothing.

iMac OSX 10.6.8 on Firefox 48.0.1

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chetday
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Re: Some Problems Across Our Websites

Postby chetday » August 25th, 2016, 2:56 pm

No problems logging in and no problems viewing magazines. Using PC with Windows 7 and Chrome browser.

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Richard Kaufman
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Re: Some Problems Across Our Websites

Postby Richard Kaufman » August 25th, 2016, 3:16 pm

Has anyone tried with a tablet or phone?
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Jackpot
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Re: Some Problems Across Our Websites

Postby Jackpot » August 25th, 2016, 3:19 pm

Yesterday I could not access the magazine or back issues on my iPad, but I could from my desktop. Today I can access the current edition and prior issues on both devices.

I was hoping to view Dr. Sawa's Miracle Rope Routine (Feb. 2014) which is recommended in that month's More Genii Speaks, but I'd does not load.

Thank you for providing us with access to so much great material.


Jackpot
Not the one who created the Potter Index.

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Richard Kaufman
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Re: Some Problems Across Our Websites

Postby Richard Kaufman » August 25th, 2016, 4:38 pm

I have just double checked Dr. Sawa's rope routine videos, and all play with no problem on my PC desktop. Do you have a pop-up blocker on?
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Barden
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Re: Some Problems Across Our Websites

Postby Barden » August 25th, 2016, 5:30 pm

No problems with iPhone 6 app.

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erdnasephile
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Re: Some Problems Across Our Websites

Postby erdnasephile » August 25th, 2016, 7:02 pm

AOK on Windows 10 64-bit, Microsoft Edge 25.10586.0.0

Embedded video plays OK on the individual issues, but I do get an error message which hadn't shown up previously about how the "YouTube Flash API was officially deprecated".

Tom Gilbert
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Re: Some Problems Across Our Websites

Postby Tom Gilbert » August 25th, 2016, 9:07 pm

App works fine on a Samsung tablet.

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Richard Kaufman
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Re: Some Problems Across Our Websites

Postby Richard Kaufman » August 25th, 2016, 9:45 pm

I saw that YouTube notice as well.
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Jackpot
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Re: Some Problems Across Our Websites

Postby Jackpot » August 26th, 2016, 12:15 am

Richard Kaufman wrote:I have just double checked Dr. Sawa's rope routine videos, and all play with no problem on my PC desktop. Do you have a pop-up blocker on?


I am still unable to view the videos on my iPad but could watch them on my PC. I will try and clear up my systems/YouTube issues. I do not have pop-up blockers on.

Thank you for your help. You are correct: that routine is worth the cost of an annual subscription to Genii.



Jackpot
Not the one who created the Potter Index.


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