Search found 5 matches

by JeffSmith79
November 19th, 2014, 2:19 pm
Forum: iGenii
Topic: Token authentication error on iPad
Replies: 6
Views: 6998

Re: Token authentication error on iPad

Joe, thanks for the reply. The app was working fine until just a few days ago. Not sure what happened. Jeff
by JeffSmith79
November 19th, 2014, 10:00 am
Forum: iGenii
Topic: Token authentication error on iPad
Replies: 6
Views: 6998

Re: Token authentication error on iPad

Richard, unfortunately that did not work. Deleted the app, reinstalled from the App Store, signed in and immediately got the same error.

Suggestions?

Jeff
by JeffSmith79
November 18th, 2014, 3:50 pm
Forum: iGenii
Topic: Token authentication error on iPad
Replies: 6
Views: 6998

Token authentication error on iPad

Good afternoon, upon signing into my Genii app, it threw a Token Authentication Error. It shows the issues I've downloaded but I cannot view any of them. When I try it takes me to my subscription page. My subscription is indeed current. Any ideas on this?

Thanks.
by JeffSmith79
July 7th, 2014, 8:08 pm
Forum: iGenii
Topic: iGenii app on the iPad stops at 72%
Replies: 5
Views: 5668

Re: iGenii app on the iPad stops at 72%

Thanks Richard, thought I had already done that, but will do so again. Jeff
by JeffSmith79
July 7th, 2014, 6:15 pm
Forum: iGenii
Topic: iGenii app on the iPad stops at 72%
Replies: 5
Views: 5668

iGenii app on the iPad stops at 72%

Hi, I am trying to download the July version of Genii on my iPad and when the App launches it goes through the usual "calculating avalable space" startup sequence. However, it stops at 72% and goes no further. I've reset (powered off/on) my iPad but to no avail. Anyone have this problem an...

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