The company who is doing this, and who I'm locked into using via my printer, tends to launch things full of bugs, then lets the users identify the bugs. We had the same problem with the iPad app at the beginning.
It's a terrible way to do business.
I apologize for the stupidity of having an Android app that crashes when you try to watch a video--one of its most basic functions. When I complained to the company about this, their only response was to suggest the same workaround that Don figured out on his own. But I have to tell you that the video files I send them ARE TITLED. And they remove the titles!
They are working on fixing the bug, and now you know as much as I do.