Hank posted the following comments on his blog today, the same day the news articles detailing the credit card fraud became public. Highlights are mine.
Quoting from: Hank Lee's Blog News
Greetings from all of us at Hank Lees Magic Factory. Another fine week here in New England.
For the past 37 years, it has been our pleasure to serve your magical needs. From the very beginning, I brought you into my personal life. Our advertising always spoke of my family and my life, in, I hope, an entertaining way. With the advent of the email Newsletter, you have received a weekly dose of what was going on in my life. Bonnie, the kids, the dog, everything. I have always tried to keep you in the loop. I hope you feel that you know me very well.
Have we always made everyone happy? No. It would be impossible. When dealing with thousands of customers, there will be some small percentage we just cant please. Its part of life.
Recently, I have been told about some wild rumors going around about Hank Lees Magic Factory. I suppose they started when I postponed this years Cape Cod Conclave. I hate rumors. Really. I dont visit any of the cafes or forums, because, well, just because I dont. A few close friends have called to say that there are rumors going around.
It is really odd that the folks who started the rumors have not contacted me directly to find out what, if anything, is going on. Of course, if they did, then the rumors would be horribly tainted with fact.
Without knowing exactly what the rumors are
, I can tell you that Hank Lees Magic Factory is open for business, every day and the intention is to stay that way. We are taking orders, shipping orders and its just business as usual around here. If you call us, we will answer the phone. If you email us, we will answer your emails. If you place orders with us, we will ship them. Today, tomorrow and for the foreseeable future. I will be here, in my same old chair. I hope that this helps clear up any rumors that you may have heard or any that you may have started.