Hi, everyone. Well, I saw the Dalai Lama here in L.A. last year. He speaks of patience and cycles, and here's the cycle I'm emerging from. I'll address this as honestly and openly as I can.
The Miracle Factory has always been a hand-made, one-man production company. We've usually been late with our books, but the discount of buying early, and the beauty of the finished book, offset the frustrating delay. But as we've grown and taken on more projects, it's been a challenge to keep up.
I managed to completely overload the schedule a few years ago by taking on Martin Gardner's wonderful Impromptu, Gaetan Bloom's Full Bloom, Andy Nyman's Bulletproof, and my own book test, The Secret Lexicon. Don's right. One book at a time is the way to go. I've learned the limits of my own workaholic abilities.
I'm finally catching up with these projects, however, with Nyman's Bulletproof being mailed this week. Gardner will be out in 2011, along with Bloom and the Lexicon.
I always address any concerns from my customers. As Don writes, I offered him a refund. I have also sent free items to customers as a thank you for their patience.
On the other hand, despite the delay, the Gardner limited preorder customers will be the ones who get to own one of the copies signed by the late Martin Gardner and Jay Marshall. As of now, they're completely sold out and there's a long waiting list for cancellations. The wait has been unbelievably long. The book will be brilliant.
I'm trying to honor the saintly patience of my customers, while also getting these books created as soon as possible without sacrificing their proper style, originality, and quality.
I know the finished products will be wonderful and beautiful (take a look at Bulletproof if you can!) and I appreciate everyone's patience as I catch up.
If you have a question or want to vent, please write me at email@example.com
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Happy holidays to everyone, and thanks for your continued faith in our books.