Everyone's entitled to their opinion, and I appreciate your words.
You're right about not supplying retailers or distributors in order to control the price of a product. I'm not sure how it's bad business, however, to stand up for your product when someone's not honoring the terms of his contract.
As for the quality of our products, anyone - including you - who's unhappy for any reason has always been welcome to return anything to us for a full, immediate refund. If you want to contact me at firstname.lastname@example.org
, I'll be glad to refund anything you've purchased from us.
If you don't like our emails, you should unsubscribe with the link at the bottom of each of our mailings.
After being in the business world for 50 successful years, you understand that promotion is key and that I have to let people know about our creations in order to sell them. Our ads aren't hard sell, just filled with facts about the quality of our products and quote after quote from happy customers, not "hype." And we have, in fact, sold more Shakespeare Experiments - retail only, not wholesale - faster than any other product we've published, so a lot of people don't agree with you, and they'd probably object to being called "senile" because of their purchase.
What's bad business is to not deliver on your promises. Take a look at the rave reviews on our site to see how we give our customers more than a value for their money. But unless I'm mistaken, it doesn't sound like you've actually seen or purchased our Shakespeare Experiment.
While you're not really into ebooks, there are lots of people who love them. I put a lot of care into our CDs of PDFs, which are superb research tools, allow magicians to access a huge amount of material for a reasonably low cost, and permit me to preserve and celebrate lesser known performers where a book would be cost-prohibitive.