problem accessing on desktop

Discuss aspects of the new digital access to all back issues of Genii and anything therein.
Scott M.
Posts: 196
Joined: March 13th, 2008, 12:42 am
Location: NYC

problem accessing on desktop

Postby Scott M. » February 20th, 2017, 9:49 pm

Anyone else having problems accessing issues on the desktop? I can read back issues on my tablet, but when I click on a cover on the desktop (Mac, using both Chrome and Safari), I'm redirected every time to the account page.

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Richard Kaufman
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Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
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Re: problem accessing on desktop

Postby Richard Kaufman » February 21st, 2017, 5:03 am

Delete the app and reinstall.
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Andres Reynoso
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Joined: December 22nd, 2010, 10:38 am
Location: Mexico D.F.

Re: problem accessing on desktop

Postby Andres Reynoso » February 21st, 2017, 11:14 am

Scott M. wrote:Anyone else having problems accessing issues on the desktop? I can read back issues on my tablet, but when I click on a cover on the desktop (Mac, using both Chrome and Safari), I'm redirected every time to the account page.


I access with desktop, Windows using Chrome and no problem. Maybe a Mac issue?
Andres Reynoso

Scott M.
Posts: 196
Joined: March 13th, 2008, 12:42 am
Location: NYC

Re: problem accessing on desktop

Postby Scott M. » February 21st, 2017, 2:00 pm

Richard Kaufman wrote:Delete the app and reinstall.


I wasn't using the app -- I was accessing through a browser. Regardless, I'm doing the same thing now that I was doing last night and am able to access.

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Richard Kaufman
Posts: 23722
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
Contact:

Re: problem accessing on desktop

Postby Richard Kaufman » February 21st, 2017, 6:01 pm

It was a problem on our end and Mrs. Kaufman fixed it.
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