Subscription Issues

Discuss aspects of the new digital access to all back issues of Genii and anything therein.
TomJHodgson
Posts: 9
Joined: July 1st, 2015, 5:54 pm

Subscription Issues

Postby TomJHodgson » July 1st, 2015, 5:57 pm

Hi there!

I subscribed to Genii almost a week ago now, and I still don't have access to anything.
I thought It may have been waiting for the money to transfer but that has also been received.

I have also contacted customer service with no success.

Any ideas?

Thanks!
Tom

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Richard Kaufman
Posts: 23752
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
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Re: Subscription Issues

Postby Richard Kaufman » July 1st, 2015, 6:06 pm

Idea! Email the office: genii@geniimagazine.com
Idea! Call the office: 301-652-5800 (EST)
Subscribe today to Genii Magazine

TomJHodgson
Posts: 9
Joined: July 1st, 2015, 5:54 pm

Re: Subscription Issues

Postby TomJHodgson » July 1st, 2015, 8:31 pm

I have already emailed previously as mentioned above.
I also live in Australia so an international call would cost me a fortune.

I've tried the obvious solutions, so I was looking for other reasons why it may not have been working

Thank you,
Tom

User avatar
Richard Kaufman
Posts: 23752
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
Contact:

Re: Subscription Issues

Postby Richard Kaufman » July 1st, 2015, 8:54 pm

Tom, please email me directly at moobooks@verizon.net and I'll see to your satisfaction. Thanks.
Subscribe today to Genii Magazine

TomJHodgson
Posts: 9
Joined: July 1st, 2015, 5:54 pm

Re: Subscription Issues

Postby TomJHodgson » July 1st, 2015, 10:23 pm

I'll get onto that now.

Thank you!
Tom Hodgson


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