Missing issues still?

Discuss aspects of the new digital access to all back issues of Genii and anything therein.
kennball
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Missing issues still?

Postby kennball » May 23rd, 2015, 5:09 pm

Is anyone else missing 9/02-12/09?

Chris Aguilar
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Re: Missing issues still?

Postby Chris Aguilar » May 23rd, 2015, 5:52 pm

Yes, the archive seems to be missing all issues between 08/01/2002 - 01/01/2010 .
About seven years worth.

kennball
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Joined: May 23rd, 2015, 5:07 pm
Favorite Magician: Roberto Giobbi

Re: Missing issues still?

Postby kennball » May 23rd, 2015, 6:31 pm

Thanks, Chris. I'm a new subscriber. Have those issues always been missing? In other words, is it simply that they haven't been scanned in yet?

Chris Aguilar
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Re: Missing issues still?

Postby Chris Aguilar » May 24th, 2015, 1:24 am

I think they were all there at some point.

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 24th, 2015, 1:52 am

We know that they're missing: some readers alerted us by email.
We're working on fixing the problem!
Subscribe today to Genii Magazine

kennball
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Re: Missing issues still?

Postby kennball » May 24th, 2015, 6:43 am

Thank you! BTW, I am certainly enjoying the content. :-)

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 24th, 2015, 1:02 pm

Please tell me what device you are looking at and seeing missing issues?

I see all back issues on my browser.

On my iPhone, issues between August 2002 and December 2009 are missing.
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Chris Aguilar
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Re: Missing issues still?

Postby Chris Aguilar » May 24th, 2015, 1:54 pm

Richard Kaufman wrote:Please tell me what device you are looking at and seeing missing issues?

I see all back issues on my browser.

On my iPhone, issues between August 2002 and December 2009 are missing.


Verified those issues are not visible via:

  • Firefox 38, Windows 7
  • Genii Android App, Android 5.1
  • Chrome Browser, Windows 7.

I wonder if you clear your browser cache on your computer, if they'll similarly vanish there.

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Bill Marquardt
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Re: Missing issues still?

Postby Bill Marquardt » May 24th, 2015, 3:12 pm

I am missing the same set of issues on my

1.Safari browser on a Mac,

2. iPad 2 with iOS 8.3

3. Acer tablet with Android 4.4.4

3. Windows machine with Internet Explorer.

That pretty much covers everything. I have not tried my Samsung phone with Android yet.

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 24th, 2015, 4:28 pm

Not sure if they're working tomorrow: probably not. So, Tuesday!
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Scott M.
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Re: Missing issues still?

Postby Scott M. » May 24th, 2015, 4:42 pm

Missing the same issues as well on an iPad as well as laptop.

Also, if this is a thread to post requests for restored content... I've been hoping that the final pages of August, 2000 (from 71 on), get reloaded. They show up empty for me. I was gifted a copy of "The James File" and I'd love to read the review in that issue.

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 26th, 2015, 3:48 pm

All issues have been restored to the browser version of the archive.
They are now working on the app versions.
Subscribe today to Genii Magazine

kennball
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Joined: May 23rd, 2015, 5:07 pm
Favorite Magician: Roberto Giobbi

Re: Missing issues still?

Postby kennball » May 26th, 2015, 4:31 pm

Wow! Thank you! Please don't let them forget the Kindle app.

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 26th, 2015, 5:13 pm

They're working on fixing all the missing back issues on ALL apps.
Subscribe today to Genii Magazine

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Richard Kaufman
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Re: Missing issues still?

Postby Richard Kaufman » May 27th, 2015, 12:47 pm

Problem fixed. A note from the company (please follow these instructions!):

The archive is back on the browsers and the iPad app completely. We found the bug that caused this issue and have a fix in place. Please have browser users refresh their browsers (if this does not work, have them clear their cookies and cache). Have app users close the app and reopen it (if this does not work, have them delete the app and download it again).
Subscribe today to Genii Magazine


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