App for android tablets

Discuss aspects of the new digital access to all back issues of Genii and anything therein.
Jeff Haas
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Re: App for android tablets

Postby Jeff Haas » March 19th, 2013, 6:22 pm

Well, that was fast. Just a little while ago my tablet informed me of some software updates available...and one was the Genii app.

I've tried it out, and the new version is MUCH better than the previous one.

- It runs fast and very smoothly.
- No need to double-tap on the screen to zoom in, just use the expanding pinch motion. Zoom out (pinch closed) and flick to go to the next page.
- Flip the tablet vertically or horizontally, the app deals with it just fine.
- Videos are now supported inside the app, instead of launching a different piece of software. They can be viewed nearly full-screen if the tablet is horizontal.
- No crashes so far! (They seem to have fixed the memory leak.)

Once you get enough feedback from other Android users here, you can let people know in your next column that the latest app is much better.

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » March 19th, 2013, 6:42 pm

Well that's great news. You'd think they would tell me when the upgrade is launched!
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Joe Pecore
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Re: App for android tablets

Postby Joe Pecore » March 19th, 2013, 7:50 pm

Yes. This version much better so far!
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Re: App for android tablets

Postby Chris Aguilar » March 20th, 2013, 12:41 am

Just upgraded and it's a huge improvement. I notice that the videos open at a small size, but can be expanded to fill nearly the full screen.

Very nice update.

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » March 20th, 2013, 1:38 am

Yes, all much better. I will sleep peacefully tonight.
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Jim Riser
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Re: App for android tablets

Postby Jim Riser » March 20th, 2013, 2:25 am

This IS an upgrade. Slick. No bugs are apparent. Thanks.
Jim

Robert Meisch
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Re: App for android tablets

Postby Robert Meisch » July 23rd, 2013, 12:52 pm

I'm not able to tell what version I'm using but is anyone else having a problem with getting the newest issues to appear in the list?

I am having to uninstall and reinstall for it to show up. (I imagine that I have the latest version of the app since I've uninstalled/reinstalled for both of the most recent issues to display.)

Just checking if there is a fix or if I'm doing something incorrectly.

Thanks

-robert

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » July 23rd, 2013, 1:25 pm

This has apparently been a problem for a few months, but we just found out about it. We have raised the issue with the company who handles this for us and they're investigating. You should not have to delete and reinstall the app every month just to see a new issue, but that is currently the case with the Android app.
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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » July 23rd, 2013, 6:54 pm

I just got a notice from amazon thanking me for submitting my app, so I think the company that provides the service for us has updated the app for Android tablets and Kindle devices.

I'd be grateful to hear if you have problems in the future.
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Joe Pecore
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Re: App for android tablets

Postby Joe Pecore » July 23rd, 2013, 9:15 pm

Got latest update. So far so good. Best version yet.
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WilliamGlanville
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Re: App for android tablets

Postby WilliamGlanville » July 27th, 2013, 5:13 pm

Richard Kaufman wrote:I just got a notice from amazon thanking me for submitting my app, so I think the company that provides the service for us has updated the app for Android tablets and Kindle devices.

I'd be grateful to hear if you have problems in the future.


I just sent this message to Genii....

to Margret
I keep writing to you because I enjoyed the digital Genii extras on my XP machine trouble free for a few issues..."loading asset libraries" is all I get these days... (the old (pre-digital)issues on Ask Alexander seem ok...

I tried downloading the kindle app to my Kindle Fire...the screen turns milky white and nothing else happens.

Also, is it true that all digital issues of Genii (except the current one) will be unavailable for 2 years?

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Re: App for android tablets

Postby Richard Kaufman » July 27th, 2013, 5:18 pm

Delete the apps and reload.

All issues of Genii are available. For issues more recent than the simple pdfs in Ask Alexander (which stop two years ago) look in the archive folder--but when you launch the app they should be readily visible on the screen going back to January 2010.

Make sure that your machine does not go to sleep while you are downloading either the app or any issues and that you have a strong wireless connection.
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Joe Pecore
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Re: App for android tablets

Postby Joe Pecore » July 27th, 2013, 5:34 pm

WilliamGlanville wrote:
I keep writing to you because I enjoyed the digital Genii extras on my XP machine trouble free for a few issues..."loading asset libraries" is all I get these days... (the old (pre-digital)issues on Ask Alexander seem ok..


Which browser (and version) are you using?
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Andres Reynoso
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Re: App for android tablets

Postby Andres Reynoso » January 13th, 2014, 11:50 am

Hi.

I'm newbi with Android and it produce me headaches :?

I have a Sony Xperia U with Android 2.3.7 and can't be updated.

I tried to read iGenii. If I use the internet navigator provided with the phone I can hear the audio but not watch the videos. I can read some pages but others appears as a lost image.
Then I remembered there is an app. I dowloaded it but crashes a lot and takes so many time to download an issue. It asks me if I want to download the media content. I read in another post that there is no more that option and now is mandatory to download media. So maybe my phone is using an old iGenii app version.
With this version I can listen and watch the media, if I stop the media and return to the content list is ok but if I reach the end of the video (or audio) the app crashes and ask to force the exit.
I can read only in the "plain text" version, if I tap on the icon I think must show the graphic version I only see a black screen.

Any idea what happens?

thanks
Andres Reynoso

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Re: App for android tablets

Postby Chris Aguilar » January 13th, 2014, 12:37 pm

It's not necessary to download the media files to watch them from the Genii app as long as one has a current wifi connection. They stream just fine for me whether or not I've actually downloaded an issue (any of it).

keeper
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Re: App for android tablets

Postby keeper » February 28th, 2014, 8:38 am

I've accessed the digital issues prior only on a pc and just got a Kindle Fire. Trying to play catch up and I may have misssed the info but should I be able to use the app now? It does not seem to recogonize my passowrd/code combo. No incorrect password message--just nothing. I tried deleating and re-installing but no change. Any techies out there that can assist?
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Joe Pecore
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Re: App for android tablets

Postby Joe Pecore » February 28th, 2014, 8:43 am

Yes, I think you should be able to.

Did you confirm you can still access the latest digital issue on your PC and that you are using the same AskAlexander username?
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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » February 28th, 2014, 12:42 pm

keeper: call the Genii office if you continue to have problems: 301-652-5800
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keeper
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Re: App for android tablets

Postby keeper » March 1st, 2014, 12:41 am

yes Joe I can still access things thru Ask Alexandar....thanks Richard, I'll call next week


Al
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Robert Meisch
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Re: App for android tablets

Postby Robert Meisch » March 17th, 2014, 12:22 pm

Any update on the Android iGenii app?

I still have to uninstall/reinstall it every month to get the new issue to show up. Just wondering.

Thanks.

-Robert

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Re: App for android tablets

Postby Richard Kaufman » March 17th, 2014, 12:50 pm

You shouldn't have to do that, however there are so many different types of machines running so many different versions of Android software that my guess is that the company we are currently using hasn't developed an app that plays well with all of them. I really don't know.

We will be switching to a new company with new apps in the coming months and hopefull that will solve your problem. Sorry for the inconvenience.
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Robert Meisch
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Re: App for android tablets

Postby Robert Meisch » March 17th, 2014, 4:09 pm

Odd, I am using a first Gen Nexus 7 with Android 4.4.2 (I think).

Anyways, just a slight inconvenience for your great content.

Thanks

-robert

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » March 17th, 2014, 5:27 pm

I don't think it's a question of new or old, however I wouldn't be the least bit surprised to hear that the newer versions of the operating system are causing the problem. Our app isn't updated nearly as often as it should be (a situation beyond my control at the moment).
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arioaditya
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Re: App for android tablets

Postby arioaditya » August 12th, 2014, 8:03 am

Hello there,

I'm using Nexus 7 first edition, and using the Genii app.
It works pretty well before, but a few days ago it starts showing the apparently Account page on Genii website. Everytime I tried to open an issue, it just pop up the Account page. Even when I close it, the magazine would not load at all.

I even try to click on View order on that very same page, but it returns with error "Token Authentication Error"

If I turn off the network, I can still access the offline magazine I previously downloaded.

Please advise..

Thank you

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Re: App for android tablets

Postby Chris Aguilar » August 12th, 2014, 9:22 am

arioaditya wrote:Hello there,

I'm using Nexus 7 first edition, and using the Genii app.
It works pretty well before, but a few days ago it starts showing the apparently Account page on Genii website. Everytime I tried to open an issue, it just pop up the Account page. Even when I close it, the magazine would not load at all.

I even try to click on View order on that very same page, but it returns with error "Token Authentication Error"

If I turn off the network, I can still access the offline magazine I previously downloaded.

Please advise..

Thank you

Uninstall the old app and install the new one (tecnavia). But be warned that the new app has lots of issues that will hopefully be fixed soon when they release an update.

arioaditya
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Re: App for android tablets

Postby arioaditya » August 12th, 2014, 10:49 am

Chris Aguilar wrote:
arioaditya wrote:Hello there,

I'm using Nexus 7 first edition, and using the Genii app.
It works pretty well before, but a few days ago it starts showing the apparently Account page on Genii website. Everytime I tried to open an issue, it just pop up the Account page. Even when I close it, the magazine would not load at all.

I even try to click on View order on that very same page, but it returns with error "Token Authentication Error"

If I turn off the network, I can still access the offline magazine I previously downloaded.

Please advise..

Thank you

Uninstall the old app and install the new one (tecnavia). But be warned that the new app has lots of issues that will hopefully be fixed soon when they release an update.


I already used the new apps by technavia. I've thought of uninstalling the apps and reinstall it again, but I'm afraid that the downloaded issue will also be deleted from my tablet (means I have to download it all over again)

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Re: App for android tablets

Postby Chris Aguilar » August 12th, 2014, 12:03 pm

I've honestly stopped trying to use the current Android app as it's so buggy that it makes me want to fling my tablet against the wall.

I have high hopes that the newest revision (coming soon I hope) will fix some of that.

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » August 12th, 2014, 12:20 pm

arioaditya, delete the app and reload it. Log in.

Yes, the current issue you've downloaded will go away, but you can download it again.

I'm told that the update should happen by the end of August.
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Re: App for android tablets

Postby tonyteehee50 » August 25th, 2014, 7:03 am

I own a Kindle HDX. Up until about the June issue the iGenie was perfect. I could read my issue no problem on the Kindle. Then around July a new version of the software appeared and point blank refuses to load onto the Kindle HDX. Gets to 91% and fails to load. Now the old version refuses to download the magazines from my subscriptions. This is extremely annoying as the Kindle is a book reader and I should be able to do this. I don't like sitting at my iMac computer reading magazines.
If this is not rectified I will have to reluctantly terminate my membership. Anybody with same problem?

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Re: App for android tablets

Postby Richard Kaufman » August 25th, 2014, 11:30 am

You are using the old app from a company we no longer use.
Delete it and find the new app, then download it and enter your user name and password. Should work fine.
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WhoDeanie
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Re: App for android tablets

Postby WhoDeanie » October 15th, 2014, 9:52 am

OK, I could have sworn that I had the back issues displaying up to the 50's and then the latest ones. Now I only have going back to 1967, I think. Not sure what happened to the earlier ones. I cleared my cache but it didn't help. Anything going on or any suggestions? Thanks.

----
Dean

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » October 16th, 2014, 1:50 am

All issues from 1936 to 1988, and from 2010 to 2014 are up. So, I'm not sure what is causing your problem. You might try deleting and reloading the app.
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Re: App for android tablets

Postby Chris Aguilar » October 16th, 2014, 3:23 pm

I believe I'm usng the current Genii App (Android) and I'm also not seeing any issues older than '67.

I wonder if there's been any movement on an updated app in terms of usability? It's frustrating to see all those great issues available but not be able to enjoy (or properly search) them due to the slow/jittery/unresponsive interface of the current android app.

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » October 16th, 2014, 7:31 pm

Thanks, Chris. I'll let the company know that no issues past 1967 are showing up.

They are still working on the Android app which I tested a few months ago. It worked great for me, but because there are so may different types of devices and stuff on which an Android app has to work, it is (from what they tell me) more difficult to get right than an iOS app.
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Re: App for android tablets

Postby Evan Shuster » October 16th, 2014, 9:09 pm

Is this the version that will work on the Kindle, or is that a separate issue?

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Re: App for android tablets

Postby Doomo » October 16th, 2014, 10:08 pm

I have an Android tablet and it goes fro 1989 and back plus the modern issues.
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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » October 17th, 2014, 8:24 pm

All back issues should now be up for the Android App. Good news 1.

Better news: on Monday or Tuesday I will test a new version of the app and as soon as I give approval, the company will release the upgrade. This is only an interim step toward an even better version of the app which should be released in November.
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Joe Pecore
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Re: App for android tablets

Postby Joe Pecore » October 18th, 2014, 7:58 am

Richard Kaufman wrote:All back issues should now be up for the Android App. Good news 1.

I confirmed on my Android App that I can see those older back issues now.
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Re: App for android tablets

Postby WhoDeanie » October 18th, 2014, 1:25 pm

My back issues are now showing up as well. Thanks, Richard.

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Richard Kaufman
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Re: App for android tablets

Postby Richard Kaufman » October 18th, 2014, 2:49 pm

We aim to please.


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