search is not working!

Discuss general aspects of Genii.
vogler
Posts: 13
Joined: February 21st, 2014, 1:30 pm
Favorite Magician: Cardini
Location: Greece
Contact:

search is not working!

Postby vogler » March 10th, 2015, 6:10 pm

I just bought a Genii sbscription, the main reason was the old archives . But the dearch function doesnt work on my ipad, neither on my desktop pc. Pleasw, when toy are going to solve this?
many thanks

User avatar
Richard Kaufman
Posts: 27056
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
Contact:

Re: search is not working!

Postby Richard Kaufman » March 10th, 2015, 8:00 pm

I just checked on my desktop and the search feature works with no problem.
Subscribe today to Genii Magazine

Tom Gilbert
Posts: 946
Joined: January 17th, 2008, 12:00 pm
Location: NH
Contact:

Re: search is not working!

Postby Tom Gilbert » April 11th, 2015, 11:54 am

I'm having trouble today with the search. Tried Firefox and IE but no luck. This is web based, not an app.

Nooner
Posts: 88
Joined: March 28th, 2011, 1:53 pm

Re: search is not working!

Postby Nooner » April 11th, 2015, 12:48 pm

I just tried in Chrome, Firefox, and IE and it worked in each for me. This was done on a PC

Tom Gilbert
Posts: 946
Joined: January 17th, 2008, 12:00 pm
Location: NH
Contact:

Re: search is not working!

Postby Tom Gilbert » April 11th, 2015, 3:28 pm

Must be some setting on both browsers as it's not working.

Well, I changed my password, logged back in and it's now working well.??

User avatar
Richard Kaufman
Posts: 27056
Joined: July 18th, 2001, 12:00 pm
Favorite Magician: Theodore DeLand
Location: Washington DC
Contact:

Re: search is not working!

Postby Richard Kaufman » April 11th, 2015, 4:22 pm

Make sure you're not using IE: few companies support their products for Internet Explorer.

Use Chrome or Firefox.

If you're having problems, change your password.

The search function works perfectly well on desktop browsers. I think they're still trying to fix it in the app versions.

Also, make sure your pop-up blockers are turned off.
Subscribe today to Genii Magazine


Return to “General”